Analytics & Reporting 390

Asking for a friend

1. Issue SummaryThe Analytics Dashboard is displaying a discrepancy between the total "View Count" shown on the community feed and the detailed "Engagement Report" inside the post-analytics view. Specifically, the engagement report is undercounting views by approximately 30-40%.2. Environment Platform: Web Dashboard / Admin Console Browser: Chrome v121.0, Firefox v122 User Role: Community Manager / Admin 3. Steps to Reproduce Navigate to the Community Feed. Locate a post published within the last 24 hours (e.g., "Feature Spotlight: Threaded Replies"). Note the View Count displayed on the public card (e.g., 1,200 views). Click on the post and select "View Detailed Analytics." Compare the "Total Impressions/Views" in the graph to the number noted in Step 3. 4. Expected BehaviorThe view count on the public-facing post card should sync with the backend analytics reporting tool (allowing for a standard 5-10 minute caching delay).5. Actual BehaviorThe public card shows 1,200 view

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We know that "one size fits all" doesn't apply to files. To help you create and share better content, we’ve officially added support for three of the most requested file types:1. .MOV (QuickTime Movie) No more converting! If you’re capturing content on Apple devices, you can now drop your .mov files directly into the community. It’s perfect for high-res screen recordings and quick video updates.2. .WebP (Next-Gen Images)We’ve added .webp support to make the platform feel faster. WebP images are significantly smaller than JPEGs or PNGs but keep the same crisp look—meaning faster load times for everyone.3. .SVG (Scalable Vector Graphics) Designers, this one is for you. .svg files are code-based vectors. This means: Infinite Scalability: They look perfect on a 4K monitor or a tiny phone screen. Small Footprint: They take up almost no space. Transparency: Perfect for logos and UI elements. How to use them: Just drag and drop as you normally would! Our uploader will now recognize and pr