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How to Manage Communities

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Jenny

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STicky MyGlue – Mobile UI enhancements for workflows

The mobile interface needs better task navigation and resolution input. This applies to MyGlue.The mobile interface needs better task naviga...

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25 Topics

JennyNew Participant check

STicky MyGlue – Mobile UI enhancements for workflows

The mobile interface needs better task navigation and resolution input. This applies to MyGlue.The mobile interface needs better task navigation and resolution input. This applies to MyGlue.The mobile interface needs better task navigation and resolution input. This applies to MyGlue.The mobile interface needs better task navigation and resolution input. This applies to MyGlue.The mobile interface needs better task navigation and resolution input. This applies to MyGlue.The mobile interface needs better task navigation and resolution input. This applies to MyGlue.The mobile interface needs better task navigation and resolution input. This applies to MyGlue.

sudhanshu_sabharwalSudhanshu Sabharwal

OLF test article

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque et blandit justo. Etiam fringilla velit est, placerat bibendum velit euismod nec. Fusce sit amet ipsum faucibus, porttitor nisl at, consequat turpis. Ut nulla metus, aliquam in posuere non, mattis a risus. Duis ac felis ut dolor malesuada commodo at vel enim. Vivamus malesuada leo fermentum, venenatis sapien vel, tristique libero. Suspendisse efficitur urna sed libero finibus pulvinar. Mauris malesuada non massa a aliquam. Quisque a mi vel justo fermentum fermentum non at mi. Nam lacinia ut turpis at convallis. Fusce purus sapien, rutrum id enim a, convallis scelerisque nisl. Pellentesque vehicula nisl in pellentesque convallis. Duis sodales dignissim lectus nec ultricies. Nulla justo ante, laoreet feugiat metus quis, mattis sodales nunc.

user1234New Participant check

We're launching the new community!

Our new Community is LIVE! Ok, so it’s finally here...drumroll please...?You can find a link to our brand spanking new community here, make sure to refer your colleagues as well! https://community.company.com/You should see our new community as a one stop shop to answer all of your most pressing needs. Can’t find an answer? Simply post a question on the community! Of course, if you still want to contact our support team you can do so here! Everyone has their own profile on the community, and can vote on ideas and suggestions. We even have a points leaderboard too, so look out in case your name appears there. We will be giving points to the users who answer the most questions on the community, are the most active and post the most popular requests in the ideation section. We can also reward badges to our users…so keep an eye out for that too. That’s it for now! Any questions...ask the community! - Frank

sudhanshu_sabharwalSudhanshu Sabharwal

sudhanshu_sabharwalSudhanshu Sabharwal

AddedToContext

sudhanshu_sabharwalSudhanshu Sabharwal

We ran into some trouble with the video.It’s hosted here now 🙌🏼

DilekCustom Title

A new question1

DilekCustom Title

Check custom title

Check custom title

sudhanshu_sabharwalSudhanshu Sabharwal

How to manage users?

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sudhanshu_sabharwalSudhanshu Sabharwal

New Question with activity

New Question with activity

DilekCustom Title

Second question

Second question

sudhanshu_sabharwalSudhanshu Sabharwal

A new question to check unread counts

A new question to check unread counts

sudhanshu_sabharwalSudhanshu Sabharwal

Question. here

sudhanshu_sabharwalSudhanshu Sabharwal

Lorem ipsumTutorial

Sure- here’s a video of my issue:

SudhanshuCommunity Manager

Pop-up localization text

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sudhanshu_sabharwalSudhanshu Sabharwal

Can I present the topics in a list in dynamic content widget?

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sudhanshu_sabharwalSudhanshu Sabharwal

Why should I use Dynamic content widget?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque et blandit justo. Etiam fringilla velit est, placerat bibendum velit euismod nec. Fusce sit amet ipsum faucibus, porttitor nisl at, consequat turpis. Ut nulla metus, aliquam in posuere non, mattis a risus. Duis ac felis ut dolor malesuada commodo at vel enim. Vivamus malesuada leo fermentum, venenatis sapien vel, tristique libero. Suspendisse efficitur urna sed libero finibus pulvinar. Mauris malesuada non massa a aliquam. Quisque a mi vel justo fermentum fermentum non at mi. Nam lacinia ut turpis at convallis. Fusce purus sapien, rutrum id enim a, convallis scelerisque nisl. Pellentesque vehicula nisl in pellentesque convallis. Duis sodales dignissim lectus nec ultricies. Nulla justo ante, laoreet feugiat metus quis, mattis sodales nunc.

sudhanshu_sabharwalSudhanshu Sabharwal

What is dynamic content widget?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque et blandit justo. Etiam fringilla velit est, placerat bibendum velit euismod nec. Fusce sit amet ipsum faucibus, porttitor nisl at, consequat turpis. Ut nulla metus, aliquam in posuere non, mattis a risus. Duis ac felis ut dolor malesuada commodo at vel enim. Vivamus malesuada leo fermentum, venenatis sapien vel, tristique libero. Suspendisse efficitur urna sed libero finibus pulvinar. Mauris malesuada non massa a aliquam. Quisque a mi vel justo fermentum fermentum non at mi. Nam lacinia ut turpis at convallis. Fusce purus sapien, rutrum id enim a, convallis scelerisque nisl. Pellentesque vehicula nisl in pellentesque convallis. Duis sodales dignissim lectus nec ultricies. Nulla justo ante, laoreet feugiat metus quis, mattis sodales nunc.

sudhanshu_sabharwalSudhanshu Sabharwal

test tetetetete

test

sudhanshu_sabharwalSudhanshu Sabharwal

Hello There!As a CS leader, you understand the importance of keeping your team in sync with their clients' needs and expectations. One way to achieve this is by ensuring that all communication with the client is documented and easily accessible.Gainsight's Journey Orchestrator feature now makes this even easier by logging emails sent through the platform into the timeline as an activity.But the real question is why exactly do we need to have emails logged to the timeline and how is this really helping? Here are key highlights on why this feature really excites and makes sense for the CS leaders: Increased Visibility and TransparencyWith all emails sent through Journey Orchestrator being logged in the timeline, CSMs can easily track the communication history with clients. This helps them stay on top of their clients' needs and be in sync with all the information their client is receiving. Improved collaboration and alignmentCSMs can quickly access the timeline to see what communicatio

sudhanshu_sabharwalSudhanshu Sabharwal

Hello CS Leaders,Gainsight’s Success Snapshot empowers the CS team to create data driven and visually compelling presentations for customer meetings.However, it all starts with a simple evaluation of where you are and where CS leaders want to be with their scalable customer presentation strategy. Here are a few pointers that CS leaders look into on a regular basis to keep their outcomes paramount. Check recent customer presentationsGet your team to share the last few EBRs / customer meeting presentations. This will help you with all information and components the team is currently sharing with the customers. List out Need-To-Have Data points and metricsLook for all the data points in those decks to analyse and figure out which one of those should really be part of the presentation. List out all the key components and data that stand out and should be part of all the future presentations. Aid with presentation templatesOnce you have a raw deck in your mind, help the team by putting t

sudhanshu_sabharwalSudhanshu Sabharwal

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sudhanshu_sabharwalSudhanshu Sabharwal

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user1234New Participant check

New to our Community? Introduce yourself!

Hey Community-friends!We thought it might be fun to know who’s who, while we’re actively engaging on our community. I’ll start!The name’s Frank! I have been with Company for about 2 years, having started at the Support Department to eventually climb my way up the ranks to be your trusted Community Manager! I live in The Netherlands, have a wife and 2 kids. Hit me up if you have any questions, concerns or just to say hi! (emoji)Looking forward to meeting you all! Checkout the link: - Frank!

sudhanshu_sabharwalSudhanshu Sabharwal

What's up people 2.0?Blog

When you click into a report element that has already been added to your template, it immediately opens the report edit. This can be annoying if all you want to do is move around or delete the element. I would prefer to be able to click into the element once, and be given the option to move, edit, or delete.This video explains better what I mean: What I’m hoping for is more in line with the behaviour of current email editor.

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