Product Updates

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We are excited to announce a powerful new feature for our users - AI-Powered HTML Widget Creation! This sophisticated tool empowers you to create custom HTML widgets using AI-generated prompts, streamlining the process of adding engaging and dynamic content to your community platform.Generate custom HTML widgets effortlessly with AI prompts. Enhance your community interface with dynamic and interactive elements. Save time and boost creativity with AI-driven content generation.This innovative feature is now live and available in your community tools. Elevate your community experience by creating stunning HTML widgets with ease!Thank you for your continuous support and valuable feedback. Stay tuned for more exciting updates!  

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We are proud to introduce our Advanced Community Sentiment Analysis feature! This tool offers unparalleled insights into the emotional tone and sentiment of your community engagements, giving you a competitive edge.Analyze the sentiment of posts and comments within your community. Gain insights into community mood and member satisfaction. Make data-driven decisions to enhance community health and engagement.This powerful feature is now live and available in your community analytics dashboard. Empower your community management with deep sentiment insights today!Thank you for your continued support. Stay informed on future updates! 

We are excited to unveil our Real-Time Member Collaboration Boards, a feature exclusive to our platform! This allows your community members to collaborate and brainstorm in real-time, driving innovation and teamwork.Create collaborative boards where members can contribute ideas in real-time. Enable live editing and brainstorming sessions within the community. Facilitate teamwork and collective problem-solving with real-time interactions.This feature is now available and can be accessed through your community hub. Enhance collaboration and drive innovation with your community today!Thank you for your ongoing support. Stay tuned for further updates! 

We are thrilled to introduce a unique feature that sets us apart from the competition - Customizable Community Badges! This functionality allows community managers to create and assign custom badges to members, fostering engagement and recognition.Create custom badges tailored to your community’s values and milestones. Assign badges to members based on their activities and contributions. Motivate and reward community participation with visible achievements.This feature is now live and available in your community settings. Start recognizing your community members today!Thank you for your continuous support and feedback. Stay tuned for more exciting updates!  

We are excited to announce a new feature that allows you to categorize events on customer communities! This enhancement is designed to streamline event management and enhance engagement within the community.With event categorization, you can now:Organize events into different categories for easier navigation and discovery. Filter and search for events based on specific categories. Improve user experience by providing relevant event recommendations.This feature is available immediately and can be accessed through your community settings. We believe this update will greatly benefit how you manage and participate in community events.Thank you for your continued support and feedback. Stay tuned for more updates! 

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Communities play a significant role in our lives, regardless of whether they are online or offline. They provide individuals with a sense of belonging, connection, and support. In today's fast-paced and digitally connected world, communities have become even more essential as they bring people with similar interests, goals, or values together, fostering collaboration and creating a space for shared experiences.Communities offer numerous benefits that contribute to personal and professional growth. They provide opportunities for networking, knowledge sharing, and skill development. Being a part of a community allows individuals to exchange ideas, gain new perspectives, and access resources that they wouldn't have otherwise. It is through communities that individuals can find mentors, collaborate on projects, discover new opportunities, and receive emotional support. Communities help individuals navigate challenges, celebrate successes, and find a sense of purpose. 

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Hola!Just testing! 

And what a sprint it was! Pfew! Made it! Let’s discuss the updates to our platform, shall we?What’s new in V6.543:Team notes in actionWe added the possibility to add team notes to reports. This was actually suggested by @Josephine right here on the community (original thread). It’s awesome to see these great feature ideas come from our users, be sure to keep them coming! Bug fixes:Apparently it wasn’t possible for parents to log in during the weekend due to a malfunction with the ‘parental control’ settings. We’re sorry for the children, but we’ve resolved the bug and weekend-use is enabled again! Some server had been buggy for a while, we unplugged them and reconnected the power afterwards---fixed! Some users notified us of 404 pages coming up in control. We checked everything, but haven’t been able to reproduce and nor have the users in question. Stay vigilant, though!Not too bad this week!

Here we are, nearing the end of Q1 we want to share with you all what we’ve been up to. How about a welcome break to your daily routine with our latest Roadmap Update? ☕ We’re extremely proud to have delivered so many ideas from you—our beloved community! We’ve got some great new releases we’re excited to share with you all—here goes:   Brand new Homepage configuration: this is a huge step to help you optimize for your various different use cases and custom stylesNever lose a change with article versioning Publish perfectly-formatted articles with (shareable!) article previews Publish content even whilst you’re on holiday, with Article Scheduling Target the competitive spirit of your members with a points-based leaderboard Change your community homepage layout design with the all-new customization mode Get a 360° view of your customers with our CRM integrationsSo there’s what we did, here’s what’s coming up!  What we’re working on:  GroupsEngage with like-minded community users who are passionate about the same interest, industry, or role.  Create and manage public or private groups from the back end.  Your community members can browse public- and private groups. Join a group, see its members and post new topics and replies to itCustomization improvementsFollowing up on the Customization mode we’ll continue working on improving and expanding the capabilities of the customization mode. As part of these improvements, you can expect new homepage widgets, a new topic list view, and more general design improvements.PersonalizationWe will start investigating how we can serve more relevant (personalized) content to a segment of users. If you have any ideas or thoughts on this subject please get in touch! Ideation workflowWe’re looking into ways of making it easier for you to manage your ideation processes on the community, whether it’s highlighting the latest official response to an idea, or closing the loop in a more effective way with all customers interested in the idea.So with all that said, we’re looking forward to continuing our momentum into next quarter and bringing you even more rich features and functionality. Let us know what your focus is right now and how you’re utilizing your community! Cheers! 

Did you know...you can now give fully customizable badges to your users?! It’s time to personalize your community!Maybe you want to award the ‘chatterbox’ badge to the top replier in your community. What about the Superman badge for the user who answers the most questions? Anything is possible! Badges are a great way to encourage user engagement and add a little je ne sais quoi to your community! Time to get inventive. ?