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Here we are, nearing the end of Q1 we want to share with you all what we’ve been up to. 

How about a welcome break to your daily routine with our latest Roadmap Update? ☕️ We’re extremely proud to have delivered so many ideas from you—our beloved community!

 

We’ve got some great new releases we’re excited to share with you all—here goes:  

 

Brand new Homepage configuration: this is a huge step to help you optimize for your various different use cases and custom styles

  • Never lose a change with article versioning
  • Publish perfectly-formatted articles with (shareable!) article previews
  • Publish content even whilst you’re on holiday, with Article Scheduling
  • Target the competitive spirit of your members with a points-based leaderboard
  • Change your community homepage layout design with the all-new customization mode
  • Get a 360° view of your customers with our CRM integrations

So there’s what we did, here’s what’s coming up! 

 

What we’re working on: 

 

Groups

  • Engage with like-minded community users who are passionate about the same interest, industry, or role. 
  • Create and manage public or private groups from the back end. 
  • Your community members can browse public- and private groups. Join a group, see its members and post new topics and replies to it

Customization improvements

  • Following up on the Customization mode we’ll continue working on improving and expanding the capabilities of the customization mode.
  • As part of these improvements, you can expect new homepage widgets, a new topic list view, and more general design improvements.

Personalization

  • We will start investigating how we can serve more relevant (personalized) content to a segment of users. If you have any ideas or thoughts on this subject please get in touch! 

Ideation workflow

  • We’re looking into ways of making it easier for you to manage your ideation processes on the community, whether it’s highlighting the latest official response to an idea, or closing the loop in a more effective way with all customers interested in the idea.

So with all that said, we’re looking forward to continuing our momentum into next quarter and bringing you even more rich features and functionality. 

Let us know what your focus is right now and how you’re utilizing your community! 
Cheers! 

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