Sudhanshu Sabharwal

How to Manage Communities

Hi @YarivZur,

how can I use this to update the existing records -- You have the ability to export the data from accounts explorer (refer the below screenshot)

Do I need to first extract the existing accounts to a CSV, update it offline and then upload? --
Yes, you can do this using the data loader.
https://support.gainsight.com/PX/API/08Gainsight_PX_Data_Loader

I already have lots of accounts populated and I dont want to delete them, just update a certain field -

Never bother about deleting the data, you can update the certain field using the csv with Id as identifier using the dataloader.

Any Resources?

A small video recording that will assist you on achieving your ask

A quick video on how to configure your PX data loader.

Thanks

Dileep Nalla

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